CAN I RETURN A PRODUCT IF IT'S NOT WHAT I EXPECTED IT TO BE?
Sure, as long as it hasn't been used and is in the same condition that it was in when you received it (including tags still on), then you have 30 days to return any Ponnek product. Please just contact us via the form or enquiries@ponnekrunning.co.uk to begin the process.
HOW DO I WASH AND CARE FOR MY PRODUCTS?
All wash care instructions are provided on the labels within your garment(s). Wash care guidance does vary from item to item due to a difference in fabrics, but we have made sure that you know the best approach to take in order to prolong the lifespan of your goods.
CAN YOUR PRODUCTS ONLY BE USED FOR RUNNING?
Yes we are predominantly a running apparel brand, but our garments, both technical and casual, can be utilised in other areas of outdoor activity. We love to wear our Dusty Sock mostly in a casual capacity, our Trail Tee can make for a very comfortable days walking, and the Trail 5 Cap is worn by founder Sam pretty much all day everyday. Any questions regarding product use, just ask!
DO YOU SHIP WORLDWIDE?
As it stands, we currently only ship within the UK. However, we are developing this as we type to allow for global shipping as standard. In the meantime, if you are based overseas and wish to become the proud owner of a Ponnek garment, please get in touch and we can hopefully work something out.
